Support
MPI is committed to providing best-in-class Client Services to help our clients meet their needs.
MPI is committed to providing best-in-class Client Services to help our clients meet their needs. We provide multiple channels of Support for our users to give you the most convenience and flexibility possible.
Getting Started in the Application
New to MPI Stylus Pro? Please take a moment to walk through our Getting Started in Stylus Pro guide. It will answer key questions about product installation, data updates, and fund analysis/report creation – and help you make the most of your interactions with our Support team by helping focus on your specific workflow needs.
E-mail is a quick and efficient way to get in touch with our team. Not only can you share multiple questions, but you can also send us study files, screenshots, and other supporting materials necessary for resolving your issues. We’ll always look to respond within 24 hours (but in reality, it is usually much faster.)
Phone
If you’d rather speak with a live person, feel free to call us in our US or Europe Client Services centers. Please note that opening hours may be affected by regional holidays.
US/Canada: 908.608.1558
8:30 AM to 6 PM Monday-Friday EST
Closed market holidays.
Europe: +44 (0) 203 514 5571
9 AM to 6 PM GMT Monday-Friday GMT
Closed market holidays.
Forums
Alerts and Announcements
Our Alerts and Announcements forum is the perfect way to track new software and data release information. You can even subscribe to the forum to get these announcements by email.
Forums
Our forums remain open while we are in the process of reimagining this offering for future re-release. They remain available and are one of the most valuable Support tools for clients. A quick search of our forums will yield the answers to many common client questions.